Integrations

Connect the tools you already use

Channels

Website widget: one script tag, any site.
WhatsApp: Answer on your WhatsApp Business number through Meta's Cloud API. You pay Meta's message fees directly; we add no markup.
Telegram: Answer customers on your own Telegram bot.
Instagram DMs: Answer Instagram direct messages for a professional account linked to your Facebook Page.
Facebook Messenger: Answer messages sent to your Facebook Page.
Slack: Answer questions in Slack channels when mentioned, and in direct messages.
Email: Answer support emails. Forward your support address to us, or point your inbound-email provider's webhook here.

Shopify order status: Look up a Shopify order's payment, fulfilment and tracking.
WooCommerce order status: Look up a WooCommerce order's status and items.
Shiprocket tracking: Track a shipment booked through Shiprocket by AWB or order id.
Delhivery tracking: Track a Delhivery parcel by waybill number.
Razorpay payment status: Check a Razorpay payment or order, including refunds.
Razorpay payment link: Send a Razorpay payment link in the chat, e.g. to turn a COD order into prepaid.
Stripe billing lookup: Find a customer's latest Stripe payments and subscription by email.
Book a meeting: Share your Calendly or Cal.com link, with open slots from Cal.com.
Custom API: Call any HTTPS API with values the agent collects from the customer.
MCP server tool: Call one tool on any remote MCP server (Streamable HTTP).
Save contact details: Save the visitor's name, email and phone as a lead when they share them.