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The CustomGPT.ai alternative that's free during launch
Competitor facts from CustomGPT.ai's pricing page and public reviews, checked 24 Oct 2026. Prices change; check the vendor's site.
| CustomerReplies | CustomGPT.ai | |
|---|---|---|
| Entry price | Free during launch; optional add-ons at cost | $99/month for 1,000 queries |
| Pricing model | No plans during launch; third-party costs we bear passed through at cost | Queries; extra 2,500 queries cost $375/month |
| Free plan | Every feature free during launch (fair-use reply limit) | No; 7-day trial with card |
| When credits run out | Keeps answering on our own model; paid add-ons pause when your balance runs out | Buy more queries |
| Agents | Up to 20 agents | 10 agents |
| Remove branding | Included | Premium plan ($499/month) |
| Included, no markup on Meta's fees | Through integrations | |
| Telegram | Included (your own bot) | No |
| Human inbox | Included; team alerts on Telegram and phone push | No |
| Actions | Shopify, WooCommerce, Razorpay, Stripe, bookings, custom APIs | Limited |
| Unanswered-question report | Included, with drafted answers | Partial |
What CustomGPT.ai users complain about
- Expensive for the queries included
- Few reviews; inflexible policies
Where CustomerReplies is better
- Free during launch vs $99 for 1,000 queries
- Inbox, channels and actions included
Where CustomGPT.ai is better
- • Reads 1,400+ file formats
- • Very large document limits
Best for: Knowledge bases with thousands of documents and strict citation needs.
Questions
Is CustomerReplies cheaper than CustomGPT.ai?
Free. You pay only what third-party services cost us, at cost. Every feature is included and answers run on our own AI server; optional add-ons such as Claude or speech are passed through at the provider's price. CustomGPT.ai: $99/month for 1,000 queries (checked 24 Oct 2026).
Can I move from CustomGPT.ai to CustomerReplies?
Yes. Point CustomerReplies at the same website and upload the same documents; most teams are live in under an hour. Paste the new widget script in place of the old one.
What does CustomGPT.ai do better?
Reads 1,400+ file formats. Very large document limits.
Try CustomerReplies free
Every feature free during launch, no card. Paste your website and test it in minutes.
More comparisons: all alternatives and versus pages.