Compare
CustomerReplies vs SiteGPT
Competitor facts from SiteGPT's pricing page and public reviews, checked 24 Oct 2026. Prices change; check the vendor's site.
| CustomerReplies | SiteGPT | |
|---|---|---|
| Entry price | Free during launch; optional add-ons at cost | $59/month ($39 annual) for 4,000 small-model messages, 1 chatbot |
| Pricing model | No plans during launch; third-party costs we bear passed through at cost | Message credits per model |
| Free plan | Every feature free during launch (fair-use reply limit) | No; 7-day trial with card |
| When credits run out | Keeps answering on our own model; paid add-ons pause when your balance runs out | Buy add-on message packs |
| Agents | Up to 20 agents | 1–3 chatbots |
| Remove branding | Included | $39/month add-on |
| Included, no markup on Meta's fees | $39–59 per number per month add-on | |
| Telegram | Included (your own bot) | No |
| Human inbox | Included; team alerts on Telegram and phone push | Hand-off out to other tools only |
| Actions | Shopify, WooCommerce, Razorpay, Stripe, bookings, custom APIs | Few |
| Unanswered-question report | Included, with drafted answers | Weekly digest of unanswered questions |
What SiteGPT users complain about
- WhatsApp and email are paid add-ons
- Limited actions
- Slow ingestion for large sites
Where CustomerReplies is better
- WhatsApp included, no per-number add-on
- Built-in inbox
- Actions for orders, payments and bookings
Where SiteGPT is better
- • More connectors today (Dropbox, GitHub, OneDrive)
Best for: Content-heavy sites wanting many data connectors.
Questions
Is CustomerReplies cheaper than SiteGPT?
Free. You pay only what third-party services cost us, at cost. Every feature is included and answers run on our own AI server; optional add-ons such as Claude or speech are passed through at the provider's price. SiteGPT: $59/month ($39 annual) for 4,000 small-model messages, 1 chatbot (checked 24 Oct 2026).
Can I move from SiteGPT to CustomerReplies?
Yes. Point CustomerReplies at the same website and upload the same documents; most teams are live in under an hour. Paste the new widget script in place of the old one.
What does SiteGPT do better?
More connectors today (Dropbox, GitHub, OneDrive).
Try CustomerReplies free
Every feature free during launch, no card. Paste your website and test it in minutes.
More comparisons: all alternatives and versus pages.